A simple, connected conversation is...
The projects below are foundational to the way I work. In each case I partnered with clients, and in some cases with colleagues, to enable significant, sustainable change .
This work began with an initial round of interviews, observations and conversations with a wide range of leaders across the business to clarify the change agenda. This resulted in a broad commitment to a two-year leadership improvement programme within the 6,000 strong refinery.
The next steps included individual and team conversations for the Senior Management Team, designing and co-facilitating a series of Top-100 Leadership Forums, and offering effective leadership interventions/skilling for department managers in this high-pressure context. This work tangibly shifted culture and performance across the organisation.
Partner: Refinery, South Africa
Project length: 18+ months
Supported a Social Care Management Team in a large local authority to implement a successful ‘reset’ programme following a critical JAR (Joint Area Review) report. This involved supporting senior leaders and HR to communicate the recommendations, co-facilitating a series of stakeholder conversations to agree an improvement agenda, and coaching key leaders to engage their newly configured teams in revised aims and intentions.
Partner: Dept of Social Care, Local Authority, UK
Project length: 6 months
Worked in partnership with the Director and Staff Development Head in an internationally recognised meditation retreat centre, to design and carry out a process of organisational exploration and renewal through a series of conversations amongst a complex, multi-disciplined leadership group. This included diagnostic work, acknowledgement of existing patterns and challenges, and the eventual set-up and bedding in of a trusted, effective strategic forum.
Partner: Retreat Centre
Project duration: 18 months
Spent time with the CEO of one of the UK’s most successful and innovative online retailers, to explore and think through the various options for further growth, investment and/or sale of the company. This included looking at different scenarios and mapping out the implications on structure, leadership approach and organisational culture. This gave rise to the definition, prioritisation and initiation of a number of preparatory restructuring and improvement projects.
Partner: Online Retail Company
Project duration: 12 months
Designed and delivered an impactful ‘High Performance: One Team’ leadership culture change initiative over 18+ months for a FTSE 100 company. This involved working with the senior leadership team, all the department leadership teams and across departmental interfaces throughout the organisation.
Activities included facilitating a series of conversations throughout the process for the senior team, coaching key change leaders across the organisation and designing and facilitating ‘crunch’ interventions across departments. It also involved running leadership skills workshops, adapting internal processes to make performance and culture shifts visible and partnering with HR team to develop in-house trainers & facilitators.
Partner: Manufacturing Operation, UK
Project length: 18 months
Supported the newly appointed COO in a large government department to form a new, joined-up Strategic Leadership Team (SLT) which brought together eight functional heads. Co-facilitated/coached the team through their first five SLT conversations, provided ongoing leadership coaching 1:1 for key leaders, and guided the design and facilitation of a series of whole team events/conversations. The work led to the definition of several focused and authentic collaboration projects, commitment to targets for delivery/progress and increased ongoing levels of engagement in cross-functional working.
Partner: Whitehall Department
Project duration: 7 months